Location is not available, Drive is not accessible, Access Denied - Fixed and Resolved

TLDR: Set drive permission to include "everyone" and grant "full control" permission. ---- One morning I client brought me an external drive with the complaint they could not access the content. The drive shows up in windows explorer with no bar for used space and free space. drive with no size information When the drive is clicked it displays access denied error. Location is not available, access denied The drive showed a disk size of zero in properties 0 bytes The reserved partition was however okay and displaying contents. HOW I FIXED IT CHECK DISK I first checked if the drive was physically intact by opening a command prompt as administrator . I changed to the drive letter (drive: and enter) I then typed "dir" to list the drive contents, they listed successfully. This test established that something was preventing windows or explorer from accessing the drive and its content. You may run a disk check via the com...